Privacy Policy

Protecting your information and investments

Terms and Conditions:

I understand that the following consent is not a condition of purchase.

Calls and Emails:

By submitting information on our lead forms, you consent to receive autodialed and/or prerecorded calls and emails from RIHI The Home Improvement Specialist to verify my contact information, provide information about my account and/or purchases, and/or advertise its products and services, at the phone number provided above, including my wireless number if provided, even if my number is currently listed on any state, federal or internal Do Not Call list.

I understand that I may revoke this consent at any time by contacting RIHI The Home Improvement Specialist at callcenteradmin@rihi.com.

RIHI SMS / MMS Messaging:

Overview: By submitting my phone number, I agree to receive SMS/MMS texts from RIHI The Home Improvement Specialist for marketing, appointment reminders and alerts.

Message Frequency: Up to 5 messages per month, message + data rates may apply.  I may reply STOP at any time to cancel SMS/MMS texting or call us at 1-800-447-4493.

Help: I may reply HELP for help or email callcenteradmin@rihi.com for help.

Privacy: I may request a copy of the privacy policy and terms at any time. RIHI will never share your number with 3rd Parties or Affiliates for marketing or promotional purposes.

Privacy Policy:

Your privacy is important to us. It is RIHI The Home Improvement Specialist’s policy to respect your privacy regarding any information we may collect from you across our website, http://rihi.com/, and other sites we own and operate.

Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with or obtained from any third parties.

We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.

We only retain collected information for as long as necessary to provide you with your requested service. What data we store, we’ll protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use or modification.

We never share any personally identifying information publicly or with third-parties or affiliates, except when required to by law.

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot accept responsibility or liability for their respective privacy policies.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.

This policy is effective as of 4 June 2020.