Join The RIHI Team
More Than Just A Salary.
It’s important to love what you do. At RIHI The Home Improvement Specialist, we offer the opportunity to build a rewarding, successful career in the home improvement industry — whether you’re a seasoned pro or you’re looking to break into the field. You’ll get to work with a diverse group of positive, team-oriented individuals to improve the homes and lives of customers across the RI, MA and CT.
Check Out Our Open Roles
Field Marketer
Lead Generator
Call Center Specialist
Field Marketer
RIHI, The Home Improvement Specialists are looking for outgoing and energetic individuals to join our growing team in Warwick. For 75 years, RIHI has been providing New England homeowners with the highest quality home improvements including windows, roofs, siding, bath/shower, and kitchen remodels.
Now is your chance to join a fun and winning team in one of our key positions as a RIHI Field Marketer! Successful Field Marketers can earn in excess of $30.00 per hour.
What you’ll be doing:
- Visiting neighborhoods and speaking with homeowners
- Promote RIHI and its products in an engaging and enthusiastic way
- Appointment setting with homeowners for an in-home visit with a RIHI Sales Consultant
Personal Qualities:
- Positive, engaging, and outgoing personality.
- Resilient, enthusiastic, and high energy
- Disciplined and organized
- Adaptable and a desire for ongoing learning/training
- Previous experience in a customer facing role preferred
What We Provide:
- Full Time Employment
- $25-$30 hourly (opportunity to earn over $30/hour!)
- Health Insurance
- Transportation to and from neighborhood locations
- Opportunity for growth
Job Type: Full-time
Pay: From $25.00 per hour
Expected hours: 37.5 per week
Benefits:
- On-the-job training
- Opportunities for advancement
Compensation Package:
- Performance bonus
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
Lead Generator
The Lead Generator position is one of the most important roles on the RIHI Team as you represent our company to the public. In this role you’ll be getting consumers excited about the RIHI brand, discussing their next home improvement project, and informing them how RIHI is the ideal solution for their home improvement.
Primary job responsibilities include:
- Promoting our top-quality products and services
- Participation in ongoing training meetings as required
- Scheduling prospective customers for a no-cost consultation with a RIHI product specialist
Qualifications:
- Good communication skills
- Positive attitude and confidence
- Friendly, approachable demeanor
- Ability to answer simple questions
- Comfortable on your feet for several hours at a time
- Previous experience is a plus but not a requirement
- Weekend availability is a must
- Transportation required
Job Type: Full-time/Part-time
Pay: $18.00-20.00 per hour
Call Center Specialist
The Call Center Specialist is vital RIHI role as you’ll focus on scheduling homeowners with free estimates for all of our home improvement services. This telemarketing position is essential to creating the best possible experience for our customers and prospects, and to schedule appointments for our Sales Consultants.
We are currently looking to add Call Center Specialists to our team in Warwick, RI. The primary responsibility of our call center team members is to schedule homeowners for a free, no-obligation estimate for any of RIHI’s home improvement services. A background in Telemarketing, Inside Sales or Customer Service is ideal experience for this position.
Your Primary Job Responsibilities
This role is responsible for generating and scheduling highly qualified in-home appointments by engaging homeowners with enthusiasm and a friendly demeanor.
- Greet and engage each homeowner over the phone in a professional manner.
- Always maintain a positive and enthusiastic attitude. Speak with each homeowner and prospect in a polite, professional manner.
- Follow approved scripting and communication method delivery set by Team Leader.
- Possess a cooperative attitude and willingness to accept constructive criticism.
- Strict adherence to the work schedule is essential.
- Ability to respond appropriately to homeowners’ concerns or objections.
- Strive to attain performance goals set by the Team Leader.
- Report hours worked and set appointments as needed to Team Leader.
- Observe RIHI dress code guidelines.
- Maintain a clean and organized workstation.
- This position is on-site at RIHI in Warwick, RI
Income and Benefits
- Job Type: Part-time, Monday – Thursday 4pm to 8pm, and Saturday 9am to 1pm
- Pay: $15.00 per hour plus bonus!
Rhode Island Home Improvement provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disabilities, or genetics. In addition to federal law requirements, Rhode Island Home Improvement complies with applicable state and local laws governing nondiscrimination in employment.
