RIHI Reviews & Testimonials
My name is Dan Vargas and this is my wife Joanne. We recently had a project done by RIHI where they replaced all of the windows in our home.
And I can’t tell you how happy we are with every single aspect of the project from the presales to the sales to the installation.
It has met and exceeded every one of our expectations.
— Dan & Joanne Vargas
My husband and I have recently had the pleasure of having work done by RIHI. We actually had all of our windows replaced. Honestly, we have nothing but good things to say about this company.
Any questions or problems we had were handled in a timely fashion and with the greatest of professionalism, as well as being addressed in a courteous manner…even with a smile, which is rare. We would, without hesitation, recommend this company to anyone.
— Patricia & Kevin H.
My name is Clarico Santiago, and this is my wife Stella Santiago. We’re from Providence.
We’re very happy with the customer service, as well, with the windows as well as the customer service.
We called John over and he came right over and helped us fit into our budget, which is great.
We’re very happy with RIHI and the service they rendered. They are very professional and courteous and we recommend them to all our friends and families.
— Clarico & Stella Santiago
Everyone from the person that answered the phone to the gentleman that came to my home was courteous and went out of their way to make sure I was happy. I could not have asked for better treatment.
On top of that they fixed my problem within a day. I am thrilled I chose them to buy my windows from for just this reason.
— Howard Schaffer
I purchased windows from you in 1997 and want to tell you how delighted we were with our purchase. We found that the windows kept our home warm and quiet. I loved tilting them in for easy cleaning.
We always felt safe when the windows were left open because of the safety locks. Bill, the installer was very professional and thorough. He cleaned up after the windows were installed so that we didn’t even know that he worked on the house.
We missed our windows so much that when we moved in this house we knew we would be calling you for our new windows again, and we did. We ordered 11 new windows today and can’t wait until they are in.
— Mary Lou & Charles Corbin
I found the men who installed my windows were very courteous, professional and neat. You knew that they knew what they were doing.
— Patricia Bacon
Windows & Composite Siding
I’m Joseph Loeb, I’m from North Springfield, and I’m a Woonsocket firefighter.
I hired RIHI to do some home improvements on my home. They’re a fantastic company; I didn’t have any concerns.
They put windows, vinyl siding — great great job, I can’t say how great they did. Fantastic.
— Joseph Loeb
It will be our pleasure to recommend your company to other prospective customers. Your sales personnel were very helpful and informative. There was a wide variety of styles and colors of siding and trims to choose from and the quality of the vinyl was first rate.
The men who did the work were courteous and professional and did the little extras we weren’t expecting. A pleasant surprise. We also had a bow window replaced with a bay window.
Together with the siding it transformed our drab house into a beautiful home. Thank you so much.
— Robert & Mary Nerbonne
I am so pleased with how my house looks and with the exceptional customer service by the project manager Jack and the crew.
The same team worked on our house and it was completed on schedule. Just 2 weeks for house and garage to be completed. I highly recommend this company.
— Nancy S.
This company sided my house 4 years ago and did an outstanding job.
This past week, I asked them to come back to clean and touch up all the white trims prior to selling my home.The two men, Billy and Jason worked without break for most of the day and completed more than I could have imagined.
They did a fantastic job and I would recommend them and this company to anyone looking to get their home painted. Great job!
— Harold B.
Thank you all for your siding services and help. The service provided over exceeded my expectations and was a very well done job. The Contractor was great and gets two thumbs up from me and my wife. Your service is excellent and I will recommend you to anyone that asks.
RIHI far exceeded my expectations of the vinyl siding and trim job they did for me in November-December 2012. The product is beautiful and looks like real wood.
The installers were very professional and helpful during the entire process. I had one issue and it was fixed immediately. Great job, guys!
— Melanie R.
When I say I’m not an easy customer to please, believe it. We just had our house vinyl sided. I was one tough customer to sell and satisfy, but RIHI was up to the task.
From the one of the Owners, Anthony, Sales Staff, Project Manager, Mike, and the “Main Man” John, they had been constant professionals that cared about your project.
Hats off to you and your staff for a job well done and another satisfied customer!!!
— Nancy S.
Earlier this month, we had our roof replaced by RIHI, and I wanted to let you know how pleased we are, not only with the finished product, but with the professionalism exhibited by every employee of RIHI with whom we’ve had the pleasure of dealing.
Your sales rep, Michael Daudelin, came to our home in the evening hours, at our convenience. After making the sale, your office took care of coordinating with our solar company, to get the solar panels removed to do the job, and obtaining the building permit from Town Hall for us.
We were able to remove ourselves from the stress of this process because RIHI took over.
Next, the roofing crew worked quickly and efficiently. They even removed outdoor furniture from the deck, and replaced after they finished, without being asked to do so. They worked past dark the first day, and would have finished the second day, Friday, if not for a small shortage in the shingles. As a result, they came back Sunday morning with the missing shingles, and finished within two hours.
They also thoroughly cleaned the yard of the roofing debris, and absolutely left the site in better condition than they found it, even returning our solar lights to their original positions in the front yard.
Finally, the production manager, Sebastien Lopez, checked in on the job while it was ongoing. He hand-delivered the updated paperwork to us, and went out of his way to do so. Sebastien kept in constant contact with me by phone until we were able to meet again.
The job came in at exactly the fee we were originally quoted. I found everyone involved to be very personable and professional, and we are extremely pleased with the finished product.
The roof looks great. I would absolutely use your company for another project in the future, and I would highly recommend your company to friends and family. Our sincere thanks for a job well done! Very truly yours,
— Ann Marie J.
We are very satisfied with the roof that was installed by RIHI. From the first presentation to the final meeting after completion of the job, they were absolutely professional.
The information that was given in the presentation allowed us to make an informed decision regarding the roof project.
I would not hesitate to have work done again by RIHI, and probably will. Thank you to all the workers who completed my roof.
— Keith R.
Many thanks for a job well done. I certainly will not hesitate to recommend your fine company every chance I get.
Darren, Jack, Mike, Sebastian, Gil and the four roofers are certainly a credit to your operation.
The roof looks great and Gil went above and beyond with all of his hard work installing flashing, edging and gutters. I am certainly a satisfied customer.
— Louise O’Brian
Siding, Roofing & Windows
RIHI has done my roofing 5 years ago, my siding 27 years and my windows 11 years ago.
I’m very satisfied and very happy with their work and their workmanship.
— Satisfied Customer
We had RIHI install siding, roofing and replacement windows in our home and we extremely happy!
From the salesman to the installation crew all were very professional. Great job! We would highly recommend them.
— Warren R.
This letter is to thank you for a job well done in a professional manner by a courteous workforce. Our new vinyl siding and windows as well as new roof shingles make the house look brand new – an amazing transformation.
In addition to your expertise, any little detail that needed rectifying was done; follow-up service is every bit as important as the original job. RIHI has to be the best because no one can equal or top them.
I would say to anyone needing roofing, windows, or siding: “Go to RIHI because you’ll only wind up there anyway after checking out the competition.
— A. Walter Gardner
Kitchen Cabinet Refacing
I recently had my kitchen cabinets refaced, a new sink, and new counter top. I was very satisfied with the completed work.
I am very satisfied with the work and the men that did the work were the best.
— Richard C.
I’m very pleased with the work done at my house. The attention to detail and the work ethic of the two gentlemen Al and Alec, working on the project impressed me and was also noted to many of my neighbors.
You also impressed me by taking on the job of cleanup when necessary. Thanks Again.
— Ann Kane
Everything you said at our initial meeting was delivered by your staff of professionals. I appreciate the fact that your company offered me options and choices, and your expertise helped guide me through the entire process.
— John T. Allan III